Thanks for all of your help Meghan. The replacement fire box arrived this morning to replace the cracked firebox on the Red Big Joe. I emailed Meghan on Monday and it arrived via Fex-Ex by Thursday. Orginally I was planning to keep the cracked firebox in the Red Joe. I was hoping the crack would stay relatively straight. The crack started to run in two differnt directions at the bottom of the fire ring. So it was only a matter of time before a piece would fall off at the bottom of the firebox.---It is one of the older fire boxes without the expansion cut line. We'll see how well the new one holds up over the next couple of year. The Red Big Joe still has 18 years left on the ceramics. Getting a replacement was quick and 100% hassle free. This of often not the case with most BBQ companies that operate in Canada. It took Weber 6-weeks to ship a replacement part for my ash ring on my Kettle. It's very impressive to see a replacement part shipped out so quickly. Canadians really should research how long service parts take to arrive before dropping money on a Kamado Brand. I'm doubtful the other brands would even come close to KJ's turn around time.
No announcement yet.
Replacement Fire Box: Shipped to rhe door in 72 Hours